Privacy

Who to contact

Jaff Collective operates this storefront from the United States. For privacy questions or requests, email jaffcollective@gmail.com.

Information used by the store

The shopping bag uses device-local storage to remember the product you selected. Motion preferences are also stored on your device. These are functional settings, not advertising profiles.

Essential checkout cookies link the payment return to the original browser for up to seven days. Verified download access uses a signed cookie lasting 24 hours. These cookies do not contain full card details. When checkout is enabled, Stripe processes payment and billing information. Jaff Collective does not receive or store full payment-card numbers. We may access the payment status, order reference, purchased product, and relevant contact or billing information needed to process and support an order.

If you email us, we receive the information you include and your email address. Please do not send passwords, full card numbers, or private event records that are not needed for support.

Why information is used

Information is used to process orders, verify access to purchased downloads, answer support requests, prevent misuse and meet applicable business obligations. This storefront does not include advertising trackers, analytics cookies or a newsletter signup. We do not sell your personal information.

Service providers

The website uses Cloudflare infrastructure through Sites hosting. Stripe handles website payments when enabled. Gmail handles messages sent to the support address. These providers may process technical or transaction information under their own policies. For Etsy purchases, Etsy handles its checkout and order data.

Providers may process information in the United States or other countries where they operate. Their own policies describe their processing and safeguards.

Retention and controls

We keep order and support information for as long as needed to fulfill purchases, resolve issues and meet applicable legal or accounting obligations. A precise retention period can vary with the information and the reason it is held.

You can clear the bag and motion preference using your browser’s site-data controls. Clearing your browser data can remove local access information; keep your receipt so support can help locate an order.

Your requests

Depending on applicable law, you may have rights to access, correct or request deletion of personal information. Email jaffcollective@gmail.com. We may need to verify the request, and some records may need to be retained for legal or transaction-related reasons.